Frequently Asked Questions
Everything you need to know to create your perfect space.
What is the estimated delivery time for furniture orders?
Most orders are processed within 2-3 business days. Delivery typically takes 7-14 business days depending on your location and the size of the item.
Do you offer white-glove delivery and assembly?
Yes, we offer premium white-glove delivery for an additional fee, which includes room-of-choice placement, professional assembly, and removal of all packaging materials.
What is your return policy for home decor and furniture?
We offer a 30-day return window for most items. Products must be in their original packaging and unused condition. Please note that custom-made furniture is final sale.
Are your wood products sustainably sourced?
At Bush Home, we are committed to sustainability. Over 90% of our wooden furniture is crafted from FSC-certified timber and eco-friendly composite materials.
How can I track the status of my shipment?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's portal to monitor your delivery in real-time.
Do your products come with a warranty?
Yes, all Bush Home furniture pieces include a standard 1-year limited warranty covering manufacturing defects and hardware malfunctions.